The sales department is primarily tasked with handling customer relations. The staff of this department keeps in continuous contact with users to offer an immediately responsive support and assistance service.
Clients and prospective customers can also contact us through this department for any information or support they need concerning materials, products and prices.
The primary goal of FIMAR is to offer its clients tailor-made solutions which cater for their specific needs.
The design team finds out what the client needs and then develops a bespoke technical project on the basis of these requirements.
This approach ensures that the client receives a unique, custom solution.
Perhaps one of the most challenging aspects of what we do is organising the quantities of materials necessary to realise the many projects we have in the pipeline at any given time.
A team of specialised operators is constantly at work to optimise sourcing and avoid the risk of production downtime.
The production department is the beating heart of FIMAR, where the true core activity of the company takes place. This is where all of our products are fabricated and assembled by specialised technical personnel.
Production is one of the cornerstones on which all the activities of the company are based.
The role of the quality control department is to monitor and verify the specific characteristics of each individual product. It does this through specific testing devised to pick up even the tiniest defect and make sure that only products of the utmost quality reach the market.
This department is also tasked with personnel training and ensuring that every element of our workforce meets the exacting criteria necessary to do the best job possible.
This company’s strength also comes from the outstanding organisation of the departments involved in the development of the end product.
In detail, the corporate structure of FIMAR is subdivided into five highly specialised departments which work in concert to develop and produce products of superlative quality.
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